Can my hotel earn training credits?
Yes. In 2017, hotels in the Americas will again have the opportunity to earn IHG annual recertification credits for completing select IHG Frontline courses.
How many training credits can I receive?
At this time, your hotel can earn up to 2 training credits for 2017.
When will my hotel receive the training credits?
2017 Training Credits will be awarded at the end of 2017.
Will my hotel need to have an active subscription to receive training credits?
Each IHG Frontline registrant must have an active subscription on December 31 to receive training credit.
My hotel completed IHG Way of Clean in 2016. Do we need to retake this course?
Yes, the brand standard indicates that IHG Way of Clean is required to be completed every year.
What courses can I complete for credit in the Americas in 2017?
Scroll down to select "View Original Article" and refer to the attached IHG Frontline AMER Training Credits FAQ 2017 pdf.
Whom do I contact with further questions for support?
For questions about training credits, please contact email@example.com.
For more information, visit the IHG Merlin Frontline Initiatives page.