The Renewal subscription payment for IHG Frontline can be made directly online via the Admin portal, by clicking on "Renew Now" in the orange highlighted below the tab bar. Please note that the subscription payment can only be made through the General Manager's account on IHG Frontline.
Having trouble accessing the administrator portal? Contact us directly at email@example.com.
Clicking on the "Pay Now", you hereby accept the Terms and Conditions and will add the pro rata time to your hotel's previous expiry date.
Clicking on the Pay By Credit Card button will redirect you to the payment portal, where you can settle the subscription payment using your credit card. Selecting the Pay By EFT button (Electronic Funds Transfer) will let our system know that you will be paying later, either by wire transfer or by cheque.
The payment portal accepts these payment networks:
- American Express
- Diners Club
Note: these options are subject to change without prior notice.
Use the following banking details to transfer your subscription fee:
- Recipient/account name: Lobster International S.A.
- Bank name: Union Bank of Switzerland (UBS)
- Account number: 0240-504457.60K
- Swift/BIC code: UBSWCHZH80A
- IBAN code: CH430024024050445760K
- Reference: Your Holidex or INN code
- Bank address: Rue des Noirettes 35, P.O. Box 2600, 1211 Geneva 2
- Sort Code: 0240
Send a cheque for the amount made using the below address details:
- Lobster International S.A.
Boulevard Helvétique 30, Geneva, 1207, Switzerland.
As of 1 February 2017, all IHG Frontline subscriptions and renewals will be pro-rata on a monthly basis ending 31 December 2017. The pro-rata amount grants you access to all IHG and Lobster Ink courses as well as new IHG courses coming in 2017.