Everyone has a preferred style of learning, this is why IHG Frontline's platform provides you with a number of different ways to learn, helping you find the style that works best for you. IHG Frontline combines:
- Video lessons.
- Voiceover summaries.
- Text-based manuals.
- Written theory assessments.
- Practical assessments.
- Assessment feedback pages.
Here are a few tips to make the most of your learning material:
Tip 1: Ask
If you are unsure about something you have learned, or you need someone to explain it in more detail, it is always a great idea to ask your manager or training supervisor. They are there to help you! You can also ask your colleagues as they may have some experience handling the concept you are struggling with. If you are still struggling, feel free to contact us by email at firstname.lastname@example.org and we will gladly assist you.
Tip 2: Active learning
Learning actively means that you are fully engaging with the learning material, while you are watching and listening. Sit up straight, pay close attention, and make notes in your workbook, jotting down any important information, or questions that may arise while you are studying. Writing down notes is a fantastic way to add to your learning process. If you hear something new, useful, or worthy of further investigation, make sure to write it down and review it after the lesson. This will really help make the knowledge stick.
Tip 3: Learn from your mistakes
Mistakes are one of the best tools for learning. Once you have submitted your answers in an assessment and you see that some of your answers are incorrect, make sure that you grab your workbook and take notes about the answers that you missed (and why they were incorrect). This will help you a great deal the next time you face the situation in the workplace or the next time you are asked a similar question.
In summary, make sure you are always practising active learning. Ask questions, take notes, read through your old notes and assessments, and prepare for your practical assessments by reading ahead of time.
We wish you all the best!