If you want your Learners to have manager access to either your entire establishment, a department, or just one of the outlets, you first need to assign administrator rights to their Learner profile. Please note that their login details remain unchanged, the system will simply activate the "admin" access to the Learner Portal.
Step 1: On the administrator portal, select Manage Learners.
Having trouble accessing the administrator portal? Contact us directly at email@example.com.
Step 2: Search for the Learner that you want to assign administrator rights in the search bar under the Learner column of the student list. Then click on Edit to enter the Learner's individual profile.
Step 3: Before you can enable Administrator rights of a Learner, you need to enter an Email Address (this is a compulsory field for managers). In case you do not have a dedicated work email for this manager, you can use a personal address. Click on Save to refresh the page and activate the administrator rights option.
Step 4: In order to activate manager rights, select Enable from the list next to Assign Admin Rights. Should you wish to remove administrator access from an existing manager, then change this status to Disabled.
The Learner now has the ability to access the Administrator Portal through the Learner Portal. Depending on whether the Learner was previously entered in a department, or outlet determines the level of rights. If you want a manager to oversee your entire establishment, the Learner must be listed in All Departments, whereas moving a Learner into a department (or outlet) changes the rights to departmental (or outlet) level.
You can read more about moving Learners between departments and outlets in this article.